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Refund & Cancellation Policy

Refund Elgibility

  • Full refund within 14 days of purchase if:

    • No device has been opened or synced

    • Services have not been activated

Non-Refundable

  • If devices are used or data recording has started

Cancellations

  • Monthly: Cancel anytime before next billing

  • Annual: Prorated refund based on usage at monthly rate

Return Process

  • Contact support for return authorization

  • Return shipping covered for defective products only

Contact & Support

Support Hours: Monday–Friday, 9 AM–3 PM EST
Email: support@navigatematernity.com
Phone: 260-585-6100

We respond to most inquiries within 1–2 business days.

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