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Refund & Cancellation Policy
Refund Elgibility
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Full refund within 14 days of purchase if:
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No device has been opened or synced
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Services have not been activated
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Non-Refundable
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If devices are used or data recording has started
Cancellations
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Monthly: Cancel anytime before next billing
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Annual: Prorated refund based on usage at monthly rate
Return Process
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Contact support for return authorization
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Return shipping covered for defective products only
Contact & Support
Support Hours: Monday–Friday, 9 AM–3 PM EST
Email: support@navigatematernity.com
Phone: 260-585-6100
We respond to most inquiries within 1–2 business days.
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