Refund & Cancellation Policy

Refund Elgibility

Full refund within 14 days of purchase if:
- No device has been opened or synced
- Services have not been activated

Non-Refundable

If devices are used or data recording has started

Cancellations

Monthly: Cancel anytime before next billing
Annual: Prorated refund based on usage at monthly rate

Return Process

Contact support for return authorization
Return shipping covered for defective products only

Contact & Support

Support Hours: Monday–Friday, 9 AM–3 PM EST
Email: support@navigatematernity.com
Phone: 260-585-6100
We respond to most inquiries within 1–2 business days.